Shipping policy

🚚 Shipping Policy — TheGeekTrainer

This Shipping Policy governs all orders placed via thegeektrainer.com and affiliated platforms (Instagram, WhatsApp). By purchasing from TheGeekTrainer, you agree to the following terms:

🏢 Warehouse & Inventory

  • All products are stocked and dispatched from our warehouse in Mumbai, Maharashtra, India
  • In-house inventory management ensures quality control and prompt shipping

⏱️ Order Processing & Dispatch

  • Orders are processed within 0–3 working days after payment confirmation
  • Dispatch notifications are shared upon shipment confirmation
  • Order processing begins only after full payment and order verification

📦 Shipping Partners

  • Authorized delivery via:
    • Bluedart
    • DTDC
    • Other top-tier private couriers

🚨 Custom Shipping Requests

  • For special delivery needs, contact us before placing your order
  • Alternative couriers are subject to availability and extra charges
  • TheGeekTrainer reserves the right to approve/decline such requests

🔗 Tracking & Delivery Timeline

  • Tracking details shared via SMS to the provided mobile number
  • Delivery time varies by location and courier standards
  • TheGeekTrainer is not liable for delays due to courier operations or external issues

💰 Shipping Fees & Insurance

  • Standard shipping: ₹80 / ₹140, depending on the order
  • Default shipping is uninsured and charges are non-refundable
  • Insurance available upon request before confirming your order
  • Insurance covers loss, damage, or transit mishandling

⚖️ Responsibility & Risk

  • TheGeekTrainer’s responsibility ends once the parcel is handed over to the courier
  • All packages are securely packed using protective materials
  • TheGeekTrainer is not liable for courier mishandling, damage, or loss
  • Customers accept full risk for standard uninsured shipments
  • High-value purchases should include insurance for added safety

📬 Contact Us

For all shipping questions:

  • Email: info@thegeektrainer.com
  • Tel: +91 7977598972

✅ Acknowledgment

By placing an order, you acknowledge and accept all terms outlined in this Shipping Policy.