Shipping Policy — TheGeekTrainer
This Shipping Policy governs all orders placed via thegeektrainer.com and affiliated platforms (Instagram, WhatsApp). By purchasing from TheGeekTrainer, you agree to the following terms:
Warehouse & Inventory
- All products are stocked and dispatched from our warehouse in Mumbai, Maharashtra, India
- In-house inventory management ensures quality control and prompt shipping
Order Processing & Dispatch
- Orders are processed within 0–2 working days after payment confirmation
- Dispatch notifications are shared upon shipment confirmation
- Order processing begins only after full payment and order verification
Shipping Partners
- Authorized delivery via:
- Bluedart
- DTDC
- Other top-tier private couriers
Custom Shipping Requests
- For special delivery needs, contact us before placing your order
- Alternative couriers are subject to availability and extra charges
- TheGeekTrainer reserves the right to approve/decline such requests
Tracking & Delivery Timeline
- Tracking details shared via SMS to the provided mobile number
- Delivery time varies by location and courier standards
- TheGeekTrainer is not liable for delays due to courier operations or external issues
Shipping Fees & Insurance
- Standard shipping: ₹80 / ₹140, depending on the order
- Default shipping is uninsured and charges are non-refundable
- Insurance available upon request before confirming your order
- Insurance covers loss, damage, or transit mishandling
Responsibility & Risk
- TheGeekTrainer’s responsibility ends once the parcel is handed over to the courier
- All packages are securely packed using protective materials
- TheGeekTrainer is not liable for courier mishandling, damage, or loss
- Customers accept full risk for standard uninsured shipments
- High-value purchases should include insurance for added safety
Contact Us
For all shipping questions:
- Email: info@thegeektrainer.com
- Tel: +91 7977598972
Acknowledgment
By placing an order, you acknowledge and accept all terms outlined in this Shipping Policy.